What do I need a license for?
A license is required to use a certain annual version of the aquasuite software. In addition, you are entitled to receive all updates of this annual version without further costs.
Can my devices also be used without the purchase of a license?
Yes! Old devices automatically receive at least one license for the aquasuite 2016. A free version of the software can be selected at any time during the setup.
Newly purchased devices have a license for at least the current and next year version of the software.
Do I need a license per device?
No! It is sufficient if only one of the devices connected via USB has a license for the aquasuite version used. The license status of the other devices does not matter in this case.
How long is a license valid?
A license does not expire, so you can install and use the corresponding version of the software as long as you want.
Where is the license stored?
The license is stored online and is linked to the serial number of a device. When purchasing a license, you can choose which device will be linked to it. Please note that when you sell this device for example, the license will go with this device.
Do I need a permanent Internet connection to use the aquasuite software?
No. You only need an Internet connection during installation and activation. As long as you do not add new Aqua Computer USB devices, update or reinstall the software, the Internet connection is no longer required.
What happens if I remove devices from the PC?
If you remove the only or last device with a license for the currently installed aquasuite version, the software remains activated and usable. Only when you add new Aqua Computer USB devices, update or reinstall the software, a device with an appropriate license is required again. Otherwise a license must be purchased.
Why does the setup show me only certain versions for download?
The setup checks the license status of all devices recognized by USB at startup. If at least one of the devices has a license for the latest aquasuite version, only this will be offered for download.
If none of the devices has a license for the latest version of the aquasuite, the setup also offers the latest/highest version for which one of the devices has a license.
What happens when using old devices, such as the aquaero 4.00?
If devices which are only compatible with the aquasuite 4.72 are recognized, this version is available free of charge during the setup in the selection.
I have a problem or more questions.
Please contact firstname.lastname@example.org by e-mail.